Privacy Policy

Intelligent Clinical Trials Solutions (“iCTS”, “we”, “us”) is a life sciences research company with offices in Africa and the United States, serving sponsors, investigators, partners and patients worldwide. We are the controller (or “business”) for personal information collected through this website. This policy applies to this marketing website only.

Information you give us. When you use our contact form we collect your name, email address, phone number and country, and the content of your message. If you email or call us, we keep the details you share.

Information collected automatically. Our servers and hosting providers may log technical data such as IP address, browser type, device, pages visited and the date and time of access. We also store your cookie choice on your device (see our Cookie Policy).

What we do not want from you here. Please do not send health information, medical records or details of a medical condition through this website’s contact form or by email. This site is not a channel for medical advice or for enrolling in a study.

• To respond to your enquiries and requests.
• To provide, secure and improve the website and understand how it is used.
• To discuss partnerships, services and research collaborations you ask about.
• To comply with legal obligations and to protect our rights, users and systems.

Where data protection law requires a lawful basis (for example under the EU and UK GDPR), we rely on: your consent (for example, for analytics cookies); our legitimate interests in running and securing the website and responding to enquiries; taking steps at your request before entering into a contract; and compliance with legal obligations.

We do not sell your personal information. We share it only with:

• Service providers who host, secure, maintain or provide email and analytics services for us, under written obligations to protect it.
• Professional advisers, regulators, courts or law enforcement where required by law or to establish or defend legal claims.
• A successor organisation, if iCTS is involved in a merger, acquisition or restructuring.

iCTS has teams and partners in several countries, and our service providers may process data wherever they operate. If you are in the European Economic Area, the United Kingdom or another region with transfer rules, we transfer your information outside your region only with appropriate safeguards, such as standard contractual clauses or an adequacy decision, as applicable law requires.

We keep enquiry information only as long as needed to handle your request and for a reasonable period afterwards, unless the law requires us to keep it longer. Server logs are kept for a limited period for security and troubleshooting.

We use technical and organisational measures to protect personal information, including encrypted connections (HTTPS) and access controls. No online service is completely secure, so we cannot guarantee absolute security.

Depending on where you live, you may have rights under laws such as the EU and UK GDPR, Nigeria’s Data Protection Act, the California Consumer Privacy Act and other US state privacy laws, and similar laws elsewhere. These may include the right to:

• Access the personal information we hold about you and request a copy.
• Ask us to correct or update inaccurate information.
• Ask us to delete your information, or restrict or object to our use of it.
• Withdraw consent at any time, without affecting earlier processing.
• Receive your information in a portable format, where the law provides for it.
• Complain to your local data protection authority.

US residents. We do not sell your personal information or share it for cross-context behavioural advertising. We will not discriminate against you for exercising your privacy rights.

To use these rights, contact us at info@ictsholdings.com. We may need to verify your identity first.

This website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

The website may link to third-party sites, including social media. We are not responsible for their content or privacy practices, so please read their policies.

We may update this policy from time to time. The “last updated” date at the top shows the latest version.

Questions about this page, or requests relating to your information, can be sent to info@ictsholdings.com.

Nigeria: 5B Gabaro Close, Victoria Island, Lagos State, Nigeria.
United States: 1213 Anderson Avenue, Unit 3007, Fort Lee, NJ 07024, USA.